Privacy Policy

Last updated: 4 May 2026.

Who we are

Diesel Automotive (referred to as "we", "us" or "our") operates the website dieselautomotive.co.uk. We are based at Unit 3 & 7 Imex Industrial Estate, Union Road, Oldbury B69 3EX. For data protection queries, contact info@dieselautomotive.co.uk or call 0121 293 9678.

What information we collect

We only collect information you provide to us directly through the contact form, by phone, email or WhatsApp:

• Your name
• Phone number
• Email address (if provided)
• Vehicle registration, make and model
• Description of the work or fault
• IP address (logged with form submissions for spam prevention)

How we use it

We use your information to respond to your enquiry, quote for work, book your vehicle in, contact you about the job in progress, invoice you, and (if you opt in) follow up after the work is done. We don't use your data for marketing without your express consent.

Lawful basis

Under UK GDPR, we rely on:

• Consent — when you submit a form or send us a message asking for help.
• Contract — when you book work with us, we need your data to perform that contract.
• Legitimate interests — for spam prevention and operational record-keeping.
• Legal obligation — for accounting and tax records, which we must keep for 6 years.

Who we share it with

We don't sell or share your data with third parties for marketing. We share data only with:

• Our DVSA-licensed MOT testing partner (vehicle reg only) when booking your MOT
• Parts suppliers (vehicle reg / VIN only) when ordering parts for your job
• Specialist machining partners (engine details only) for engine work
• Our hosting and email providers, who process data on our behalf
• Authorities, where legally required

How long we keep it

Job records and invoices: 6 years (statutory accounting requirement). Enquiry-only data (no booking made): 12 months from last contact, then deleted.

Your rights

You have the right to access the data we hold on you, correct it, request deletion, object to processing, and complain to the ICO (ico.org.uk). Email info@dieselautomotive.co.uk to make any of these requests.

Cookies

This website uses essential cookies only — for the site to function. We don't run third-party advertising or behavioural tracking cookies. If we add Google Analytics or similar in future, we'll update this policy and add a cookie banner.

Updates

We'll update this page if our practices change. The "last updated" date above will reflect the most recent version.